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Summer has finally returned to Southern Ontario, where Room 217’s head office is located. After a long winter and an indecisive spring, the warmth and fullness of the season are a welcome relief, and with it comes new editions to our Music and Wellness blog series. We all know the benefits of being outside. The sounds, rhythms, and sensations of nature seem to instinctively calm us. Whether it’s the rustling of leaves, birdsong, the babble of a brook, the lapping of waves, or the nighttime chorus of crickets and frogs, these natural soundscapes immediately signal safety and rest to our nervous system. They stimulate the parasympathetic response, the part of our autonomic nervous system responsible for rest, relaxation, and recovery. Scientific research supports the theory that humans possess an innate desire to connect with nature. The word biophilia literally means “love of life.” This deep-rooted connection helps explain the joy and curiosity we feel when we encounter natural sights, smells, and especially sounds. These experiences are more than pleasant; they are biologically regulating. Icelandic musician Björk explored this idea creatively in her concept album Biophilia, calling it a musical revolution that maps melodies to natural phenomena, an artistic expression of our primal connection to the living world. From a wellness perspective, certain natural sounds are particularly effective at reducing stress. For instance, gentle ocean waves are slow, rhythmic, and predictable. They often occur at frequencies that align with the brain’s delta wave state (0.2 Hz), a state linked to deep relaxation and sleep. This phenomenon is known as brainwave entrainment, where our brain activity syncs with external rhythms. It can slow our breathing, lower heart rate, and ease anxiety. Even if you can’t get to the ocean or forest, listening to high-quality recordings of nature sounds can offer similar benefits. These soundscapes are now used widely in therapeutic settings to support calm, focus, and sleep. In recent years, musicians have begun integrating natural sounds directly into their compositions to support these effects. One of the most well-known examples is Weightless by Marconi Union, a piece created in collaboration with sound therapists. It’s considered by many to be the most relaxing track ever recorded, designed with a tempo that slows gradually from 60 to 50 beats per minute, matching the resting human heartbeat, and includes ambient sounds from nature. Here are a few other notable examples of music that incorporates natural soundscapes: Brian Eno – Ambient 4: On Land Subtle layers of frogs, distant thunder, and misty echoes create a serene, immersive sound environment. Max Richter – Sleep An eight-hour piece with ambient drones, soft piano, and flowing water sounds, designed to support rest and deep sleep. Nils Frahm – Says / Tristana These minimalist compositions include field recordings of leaves crackling, birds chirping, echoey natural spaces. Bernie Krause – The Great Animal Orchestra A pioneer in ecoacoustic music, Krause uses authentic recordings of birds, whales, rainforests, and insects to showcase the natural world’s own music. Whether through live experience or curated recordings, the music of the natural world can help us slow down, regulate, and reconnect. For your own wellness or to support someone you love why not try listening to the sounds of nature in music.

This article was written by Chelsea Mao and is part of a series provided by upper year Health Sciences students at McMaster University. Everywhere at the End of Time by The Caretaker is the alias of English electronic musician Leyland Kirby. This is a 6-album series in which they use loops of sampled vintage jazz music, featuring tracks such as “Heartaches” by Al Bowlly and “Say It Isn't So” by Layton & Johnstone. The product depicts a slow and harrowing progression, as it is a piece of haunting experimental music and noise. The albums were released from 2016 to 2019 in 6-month intervals to convey the passing of time, rendering themes of decay, melancholy, and confusion through this abstract 6-hour series. The first album is simply a compilation of samples of 1930s jazz music, noting that those living with dementia today have most likely lived through that era of music. As we progress to the second and third albums, the music slows down but is still recognizable, similar to how life slows down with time, but we still possess memories of the past. The music becomes distorted and eerie, and the sounds of the vinyl record crackle, symbolizing the waning of one’s memories with hints of confusion. It almost sounds like the realization of memories fading away with an incohesion of the past. The fourth album is when it feels like it’s practically an entirely different album. Songs and instruments start and stop playing randomly, exemplifying the memories becoming entangled and repetitive. The fifth album brings a level of fear to this 6-album series. It made the unfamiliar sounds of album four sound familiar, caked with a layer of confusion. The last album is a depressing depiction of uncertainty. The sounds of this album are so quiet that they seem loud . There are many misconceptions about what dementia is defined as , but generally, dementia is an umbrella term used to describe diseases that cause abnormal brain changes. Most commonly, people living with dementia struggle with cognition and experience a range of behavioural and psychological symptoms like agitation or depression. Although it’s found that Dementia often impacts people over the age of 65, some can still experience it at an earlier age, as early as their 40s and 50s. So, it’s crucial to grasp the symptoms of dementia and find ways to mitigate such symptoms to ease your loved ones with dementia. This is why I chose Everywhere at the End of Time, as music is a universal language that we can use to communicate with each other, no matter our background. The album helps us, the caregivers, to recognize the distressing and frightening reality of people living with dementia. For my entire life, I’ve always loved to drink Coca-Cola, and I think part of it was conditioned by my grandma. She always had a can of Coca-Cola, whether she was watching TV or playing board games with me. A few years ago, she was diagnosed with Alzheimer’s disease. It took a toll on me because we had always been really close, and with her living in China, I felt useless because I wasn’t able to be there and care for her. She's at the stage now where she hardly recognizes me. I understand that her memory of me and herself is fading, but I know that she is still there because even when she is having trouble eating food, she will always have a Coca-Cola with her meals. Although it’s hard for me to watch someone who essentially raised me (alongside my mom) suffer through this, I can’t fathom the pain and confusion she has to endure with dementia. I think many caregivers struggle to help patients experiencing dementia, and it can even have an adverse effect on their personal mental health and flourishing. However, music can be used by the caregiver or anyone to connect with those living with dementia, and I think it’s such a powerful tool for overcoming barriers between caregivers and their patients. Whether we use music for communicating with others or for regulating emotions, it’s pieces like Everywhere at the End of Time remind us how closely related music and health are.

This article was written by Chelsea Mao and is part of a series provided by upper year Health Sciences students at McMaster University. I have always been infatuated with music. Playing piano and flute, albeit it was my mom who made me play these instruments, since I was nine, has helped me develop patience and passion. These days, it’s my bass guitar that I turn to when life feels overwhelming. There’s something grounding about its low, steady rhythms that feels almost meditative. Music has become my go-to stress reliever, a way to unplug from the chaos and reconnect with myself. Through years of practice, I didn’t just learn notes and scales—I learned patience, discipline, and the quiet joy of creative expression. Music has always been an instrument of comfort for me, and I believe many others can relate. With easy access to technology, music is always within reach, serving as a tool for mental well-being. Music is more than something we listen to while driving or showering, it’s powerful in the way it can shape how we feel, move, think, and connect. But what is it about music that can move us in such an impactful way? It ranges from rhythm to social connectivity, with s cience deeply rooted in its influence on our wellbeing . With my experience with music, I wanted to see what it is about music that helps with one’s quality of life. Tonality plays a crucial role in shaping our emotional responses to music. It encompasses harmony, melody, timbre, and tones in speech and sound. The Vocal Similarity Theory suggests that our experience with tones shapes how we perceive and process music. Music therapists and musicians have intuitively used tonality to modulate emotions, aligning with scientific findings on how specific tonal qualities impact mood. I personally love listening to lively music when I’m with my friends, or listening to classical music when I need to calm any nerves I have with school. Rhythm is another vital element that influences our sensory and motor functions. Neural Resonance Theory suggests that rhythm plays a role in improving sensory and motor functions in music therapy. Rhythmic music has historically transformed labour-intensive work into more bearable experiences. The biological foundations of rhythm offer insights into how music can address challenges in mood, cognition, and motivation. Reward mechanisms in the brain are strongly linked to music. Listening to music activates the brain’s reward system , releasing dopamine and fostering pleasure, motivation, and emotional regulation. This activation explains why music can be deeply satisfying and even addictive in some cases. The way music stimulates the brain’s reward system contributes to its effectiveness in alleviating symptoms of anxiety, depression, and stress. After I finish a test, I usually grab my bass and start jamming to my favourite songs. It’s my go-to stress reliever! As soon as I start playing, I slip into a flow state, letting my fingers follow the vibe and my emotions lead the rhythm. It feels extremely freeing. Sociality is another core aspect of music’s impact. Music strengthens bonds, enhances group cohesion, and provides a means of expression beyond language. Since music is inherently social, it has been used across cultures to bring people together, from communal singing to shared musical experiences. This social component of music further supports its therapeutic applications, as engaging in music-making with others fosters a sense of belonging and emotional connection. For my family events, we would often play classic, nostalgic Chinese music, and it’s a beautiful way for all of us to connect emotionally. Incorporating music into our everyday lives is more than just a way to pass time, it’s a practice that positively impacts emotional well-being, strengthens social bonds, and enhances cognitive and sensory functions. From its ability to ground us in moments of stress to its role in fostering connections, music is a unique and accessible tool that aligns with our biological, emotional, and social needs. By embracing music intentionally, we create a form of joy and happiness that can enhance the quality of our lives.

MUSIC CARE Certification inspired me to attend University and continue my exploration of Arts and Cultural Management and the use of music. Learning about the history of music, performing arts management, and the business of engaging in the arts and the non-profit sector has been very helpful with respect to expanding on the things that I learned, both in my life and with Room 217. My first call to Room 217 to sign up for training in a town four hours away was one of the best calls I ever made. Since then, my life has changed considerably; the pandemic brought us all together online and eventually back in person. What a ride. I am grateful for this community, as it has enriched my life a great deal while going through a lot of grief. I have been able to share what I know with people on an ongoing basis. I observe how music moves through people's lives in a very conscious and unconscious way, and I see the benefits in a way I hadn't before. One Music care strategy I have used is collaboration and present listening with my clients to create an environment of acceptance comfort and provide a personal and customized experience. I have been experiencing the loss of my hearing in one ear recently, and this has influenced how I approach the elderly with the gradual hearing loss that they experience through the aging process. I am more aware and cognizant of their needs this way and like to experiment with instruments and music that provides a vibration that is tangible to the participant. I am always open to new information and experiences that grow my practice. I love to practice the art of community and music care. It fills me with Joy.

One important step in the process of change and change management is figuring out what roadblocks you might experience along the way. Barriers are things that interrupt the goal of lasting change, and by identifying them ahead of time, disappointment and curve balls may be mitigated. In the 3-year research project that provided the operational process and evidence behind MUSIC CARE CERTIFY , the enablers and barriers within 27 long-term care homes implementing musical integration were collected and evaluated. We found 4 key factors that became predictors of success or readiness factors. We called them factors because in some cases, the indicator was a barrier and in other cases the exact same issue, handled differently was an enabler. We call these 4 factors, predictors of success: integration, core staff, processes, and delivery. Integration refers to what it takes to incorporate music into the care setting. Strong, decisive leadership, oversight, and advocacy for music care from the top and from the music care site team leader is critical. When music is perceived as holistic, integral, fun and pleasurable, then it is a huge enabler. When musical care is valued, then there is ongoing financial investment in training and programming. Care recipients need to be involved in making decisions about what happens around music so that music is not done ‘to’ them, rather ‘with’ them. Having a certified music therapist as the site team lead, or on the music care site team is advantageous for musical and clinical expertise. Musical care coaching and mentorship through training and ongoing support through organizations like Room 217 gives caregivers the confidence to use music effectively and responsibly. Core staff means that there is a group of staff members responsible for music care delivery, and they are all using music as care. Using a relational, person-centred approach, staff is aware of care recipient needs, and knows when music is most appropriate to meet those needs. The workplace culture is predominantly a growth mindset where staff are encouraged to learn, try new things, and think outside the box. There is a drive towards continuous improvement, where evaluation is a best practice, including professional reflective practice. Staff is adaptable and can easily flex and adapt to a changing environment and care recipient needs. Processes comprise the internal operational procedures that impact music care delivery. When recruiting care recipients for music care, residents are prioritized based on their needs. Music care planning has sequential steps and determined accountabilities with resources such as physical space, technology, and musical instruments available for music care. The plans and processes are well communicated and mobilized with the team. Music care tracking and training are well in place and are regularly reported on. Delivery of music care is reflected by flexibility. Is the music care program or strategy adaptable to language for example, or group size? Having the confidence to deliver music as care does not depend necessarily on your perceived musical talent. Being confident in the process of what you are delivering is most important. When musical care is delivered with social bonding in mind, then inclusivity, whether that is about ethnicity, or socioeconomics, becomes a necessity. Frequency of music care programming or strategy may be an important indicator for success. Delivering music care with a cohesive team approach is optimal. When music is used as an agent of change, particularly as a change management system like MUSIC CARE CERTIFY , the organization benefits in a number of ways. There are business wins such as differentiation from competitors, strengthening unique sector strategies, showcasing the achievement of your team, boosting morale. There are staff gains. Staff feels supported with new learning, access to music care tools, strategies, training and ongoing support. Staff may feel more resilient by building some personal musical self-care strategies. And we’ve shown some of the measurable changes that music can help to make: improved sleep, improved appetite, greater engagement, safer transitions for example. There really is nothing more person-centred than music care. It is completely customizable. Most of all, the care experience changes – for everyone in the circle of care. Better care. Improved quality of life. Moments of joy. Empowerment. Human connection; those are the changes we need and are looking for.

Music is a catalyst for measurable change . And it can be woven into the fabric of a caring community. Care leaders have the power to make that change a reality within their organization through our MUSIC CARE CERTIFY program. Kindera Living has rolled out MUSIC CARE CERTIFY in 8 of their homes in Ontario with excellent results. Each care centre had their own unique music care site team and addressed a site challenge with music. For example, Kindera’s Dundurn Place Care Centre wanted to reduce the stress of daily care given to residents. Dundurn is in the heart of downtown Hamilton; it is multicultural, and serves 112 long-term care residents, 2 respite and 22 convalescent residents. The music care site team learned the residents’ musical preference and incorporated them into personalized playlist used during personal care sessions by the PSWs. Expressive behaviours were reduced by 78%. Cooperation during care improved and stress was reduced for both the care recipient and care giver. At Wellington Park Care Centre in downtown Burlington with 135 long-term care beds and a 16-bed restore program, the music care site team wanted to improve resident experience by creating a music-rich environment. By offering an abundance of new music programs, adding music to existing programs, and encouraging opportunities for musicking, Kindera’s Wellington Park increased monthly musical offerings by 128%. This meant music therapy hours were doubled and now, all residents have their own set of headphones. The team saw an increase in engagement, emotional responses and social interaction. At Banwell Gardens Care Centre in Windsor, a 142-bed Kindera home, the music care site team evaluated the impact of a resident chosen song on staff, when played during the honour guard. Note, when the residents dies and leaves the home through the front door, staff, residents and family gather for an honour guard. Results showed that 83% of staff feel less isolated in their grief when this ritual is performed with resident-chosen music; 94% of staff felt that the resident-chosen honour guard song helps them process grief more effectively. At Anson Place Care Centre, a 47-bed Kindera home in Hagersville, the music care site team created the ‘Sound Bites’ initiative where resident personalized playlists enhanced the dining experience and increased resident appetite by 19%. There were other benefits during mealtime as well, such as a 20% increase in social interaction with more talking, humming, singing, laughing, smiling, swaying and toe tapping. Huron Hospice in Goderich Ontario was the first hospice in Canada to become MUSIC CARE Certified. Their music care site team wanted bedside musicians and nurses at their residential hospice to observe and evaluate the effects of music on residents. By developing two observational feedback cards to record observational outcomes, hospice nurses found that 83% of residents felt calmer from live music moments offered by trained community musicians. Not only did the residents benefit from the music, there was deeper mutual appreciation and support amongst the nursing staff and volunteer musicians. Acclaim Health in the Peel and Halton regions offer adult day programs to support physical and mental well-being through independent living, reduced social isolation and innovative dementia care. At Patty’s Place and Mississauga Clubs, the music care site team used cue songs to improve client transitions in afternoon programming. By using a catchy familiar tune to encourage clients to get up and walk to the after-lunch programming, 75% of clients showed more engagement during the transition by singing, clapping or dancing. At the Burlington and Walmley clubs, personalized musical playlists were used to redirect client agitated focus towards musical engagement such as listening, singing, dancing and discussing. While these are some of the measurable changes reported through the MUSIC CARE CERTIFY process, anecdotal evidence of music’s impact was plentiful. “The stories that come out of our Men’s Musicking program are often touching and humourous which opens the door for deep emotional reminiscence and a collective appreciation of each other’s lives.” – Music care site team member, Menno Place, Abbotsford, BC “Lack of quality sleep in seniors can lead to a range of issues, including increased risk of chronic diseases like heart disease, stroke and diabetes, as well as cognitive decline, falls, weakened immune systems and mental health problems like depression and anxiety. Hawthorne Care Centre’s music care team along with PSWs, used music (15 minutes of play) prior to bedtime to improve resident sleep quality. How exciting for Hawthorne residents!” – Sandy Croley, Director of Programs and Rehabilitation, Kindera Living “Before music was introduced, he was constantly in his room and preferred to stay in bed and sleep. After Arbour Beats came in play, I noticed him coming out of his room much more often asking what programs were happening. I now notice he will start singing in his room on his own, even when music is not playing. He sits in his chair and belts out multiple songs at any time of day for a long duration. I think music sparked something in him.” – Music care site team member, Arbour Creek Care Centre, Stoney Creek, ON We honour all of the early adopters of MUSIC CARE CERTIFY , building the case for music integration as a strategic, key change in the care culture.

The role of health and social care leaders is to drive lasting change that enhances both quality of care and the experience of the care team. Implementing effective change in a care setting is complex—but it doesn't have to be daunting. MUSIC CARE CERTIFY (MCC) is a transformative solution that not only improves the well-being of care recipients, but also nurtures a culture of innovation and collaboration among staff. MCC is more than just a program—it’s a change management system. It provides a structured, step-by-step approach to implementing music as a core element of care, ultimately enhancing quality of life and supporting quality improvement across your organization. The goal of MCC is to establish, integrate and evaluate music within caring communities to achieve better care outcomes. How Does it Work? MCC is built around five quality drivers that are designed to help deliver and sustain a high standard of music care. These quality drivers ensure your organization integrates music care in a way that is sustainable, replicable, and measurable. They include: Leadership: Champions of change at every level—site team leaders, staff, and music care facilitators working together. Music-Rich Environment: Creating a space that enhances the emotional well-being of everyone through music. Professional Practice: Ensuring that music care is delivered by skilled professionals. Continuing Education: Providing ongoing training to ensure staff is prepared and confident in using music as part of their care approach. Action Research: Continuously assessing and improving the program to ensure the best care outcomes By using success criteria assigned to each quality driver, organizations can track their progress through Bronze, Silver, and Gold levels of achievement. Each level reflects the depth to which music care has been integrated into daily practices. From initial adoption (Bronze) to a fully embedded, transformative model (Gold), MCC provides clear milestones for caring communities to strive toward. Upon completing MCC certification, the caring community will be recognized as MUSIC CARE Certified. This prestigious designation signals your commitment to improving the quality of life and care for everyone within your site. The Real Benefits Change management doesn’t happen overnight—but with MCC, the benefits are clear and impactful: Staff Satisfaction: Care professionals report increased job satisfaction, resiliency, and retention. Innovative Culture: MCC fosters creative, innovative thinking, empowering care teams to explore new ways to improve care. Improved Care Outcomes: Music integration leads to better care experiences and enhances alignment with relational and person-centered approaches. A Competitive Advantage: Organizations that adopt MCC differentiate themselves, gaining a competitive edge by offering a unique, high-quality care experience. In the next blog, we’ll dive into the stories of early adopters of MCC in Canada. The results are already speaking for themselves—MCC is changing the way care is delivered, creating a culture that values well-being, innovation, and measurable outcomes.

Music has become for me a bit of a window into my own soul. My playlist for on the way to work enables me to be more grounded in my own beliefs and purpose as I enter into the busyness of my day to day work. Throughout the day snippets of songs come back to me and help me to refocus and also realign with my own values as I work. Sitting at the piano and playing around with melodies and lyrics opens up space in my head and my heart. Creating simple songs allows me to explore my beliefs and emotions and look deeper into my soul, finding places of peace and clarity that spill over into my interactions with family, friends, co-workers and students. Music helps me to slow down, to reflect, and to better understand myself in relation to God and the world around me. In my role as a student support teacher in an elementary school, I often use music with both adults and children. Working in a school is fast-paced with many decisions made on the fly. Teachers experience high levels of decision and compassion fatigue. They care deeply for their students and work hard to meet a wide variety of needs within their classrooms and the schools. One way I have used music is to give space and invitation for staff members to gather together and listen to music as a way to reset, reconnect and regulate during the course of a week. Listening to music has helped people to take time to process their emotions and reconnect with their purpose, giving new strength and courage to continue their important work. Working with students, I use music primarily as we look at social and emotional learning. For example, we have used an original song to help teach students internalize a process of conflict resolution that we are using to help student grow in their independent conflict management skills. Using music to help students regulate their emotions when they are upset has great benefits. This can take a number of different formats. A drumming conversation, ie. back and forth sharing of rhythms, has helped some students who are struggling to talk about what is frustrating them. The process of drumming and focusing on the rhythmic conversation frees their thinking and grows their trust enough that they are able to communicate about their big emotions. Listening to calming music can help when a student is feeling overwhelmed by their emotions. And writing songs about loss and struggle has helped some students cope with difficult situations in their lives. In my life and practice music helps build connection, community and trust allowing for deeper, more meaningful relationships that help to support students and staff learn and grow together in school.

I undertook the MUSIC CARE Certification program when I had journeyed through caring for my mother with Alzheimer’s. It was during my training, I learned how music works in terms of timbre, melody and rhythm and beat, music care domains and music care strategies. It helped me to support mom as the disease progressed. I continued to certify through Music Care and then I had the joy of teaching others the level 1 program Fundamentals of Music Care Theory and Context . I have loved coming alongside others in Long Term Care and using music to support giving voice of what is within one’s life, preventing isolation and loneliness, creating community. I enjoyed all it all. Then, I found myself once again in the Emergency Room with Tim, (my family member) as we were helping him home in his palliative journey. My “outside life” took a back seat and my inside hospital life began. Tim’s was failing and he was no longer able to open his mouth and swallow to obtain nutrient’s due to Parkinson’s . We tried various types of foods, textures and flavours, however, opening his mouth and swallowing remained inaccessible. Tim loved Glen Campbell and Rhinestone Cowboy . When he was a young man, he would repeated play this song until the LP was worn through. He was given a new Glen Campbell CD at Christmas and the song was welcomed back into our lives. There I was ,in my new environment on the tenth floor of the hospital, playing Rhinestone Cowboy. Tim sang along. He actually sang along! He moved his mouth, swallowed and sang along. We were able to get pureed food into his body. Later, the disease continued to ravage his body and Rhinestone Cowboy helped us connected with other such as the speech language pathologist, doctors, cleaning staff and nurses. We sang and danced together with the music and Tim smiled. He knew he was part of a community who loved him. As we knew the end was coming, I played music with a simple melody, 60 beats per minute and soft timbre on my harp to support Tim as he fell into sleep. Near the end, I used tonal music in simple phrases to support calmness matching his breath. Tim passed peacefully and gentle. Today, at his funeral our last song “Rhinestone Cowboy”. After hearing the importance of this song, all the people present joined in singing to honour the village of Tim that so lovingly cared for him. Music Care training has become a natural rhythm in my life to use with aging and sick family members, supporting young children’s learning and providing self-care when I was tired after intense caregiving.