Julie Lambert is the kind of caregiver every person living with dementia deserves. Working in a Long Term Care home in the Hamilton area, Julie brings compassion, intuition, and skill to her work every day. Her home has completed the MUSIC CARE CERTIFY program and proudly holds Gold-level certification, but Julie’s relationship with music began long before that. As a young person, she studied violin and dance, developing an inherent understanding of music’s emotional power. Through MUSIC CARE Certification, she has deepened that understanding, learning not just that music works, but when, how, and why to use it in care.
Julie recently shared a moment that beautifully illustrates this. A resident, living with dementia and very limited vision, was brought into the common area after receiving care. She was deeply distressed, calling out for help, fearful, agitated, and pleading to go home. Recognizing the fear behind the behaviour, Julie responded instinctively and skillfully. She knew that her resident was fond of hymns, so she approached with her iPad, selected familiar hymns from Room 217’s PATHWAYS Singing Program, and began playing Amazing Grace, softly humming along. Julie continued to provide comfort to her resident by holding her hand in a soothing motion to the beat of the song and singing the hymn with her.
Within a minute, the resident joined in, singing confidently and with pride, holding Julie’s hand, her body visibly softening. Her clenched fists relaxed. Her words shifted from fear to gratitude. Calm replaced terror, connection replaced confusion. The moment not only soothed the resident but transformed the space around her, preventing the need for medical interventions like medications to calm her down.
It doesn’t need to take great effort to shift the mood of a person living with dementia, but it does take someone with the skill to use music as a tool. Julie was able to use music intentionally and with care to help restore the safety, dignity, and peace of mind for her resident.



